At Code Smithers, we respect your privacy and are committed to protecting the information you share with us. By using the Code Smithers website, contacting us, submitting an enquiry, or using our services, you acknowledge that you have read and understood this Privacy Policy.
“We collect and use information responsibly to provide better digital solutions, communicate with our clients, and improve our services.”
Information We Collect
We may collect information that you provide directly when you contact us, request a quotation, ask about our services, submit a form, communicate with us by email or WhatsApp, or otherwise interact with Code Smithers.
Depending on how you interact with us, this information may include your name, email address, telephone number, company or business details, project requirements, messages, and other information you choose to provide.
Our website may also automatically receive limited technical information such as browser type, device information, approximate location, pages visited, referring pages, and general usage information. This information helps us understand how visitors use the website and improve its performance.
How We Use Your Information
We may use information we collect to respond to enquiries, communicate with you about requested services, prepare quotations or project discussions, provide and support our services, improve our website, maintain website security, and understand general website usage.
We may also use information where necessary to comply with applicable legal requirements, protect our rights, prevent misuse of our website, or resolve disputes.
Contact Forms and Communications
When you contact Code Smithers through a contact form, email, phone, WhatsApp, or another communication channel, we use the information you provide to respond to your request and continue the relevant business communication.
Please avoid sending passwords, payment card information, government identification numbers, or other highly sensitive information through ordinary website forms or unsecured messages unless we specifically request it through an appropriate secure channel.
Cookies and Website Technologies
Our website may use cookies or similar technologies to support website functionality, remember preferences, understand website usage, or improve the user experience. Some cookies may be provided by third-party services used by the website.
You can generally control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.
Third-Party Services
Our website may contain links to third-party websites and social media platforms, including services such as WhatsApp, Facebook, X, TikTok, LinkedIn, and Instagram. If you follow a third-party link, your interaction with that service is governed by the third party's own privacy policy and terms.
Code Smithers is not responsible for the privacy practices, security, or content of third-party websites or platforms that are outside our control.
How We Protect Information
We take reasonable technical and organizational measures to protect information against unauthorized access, misuse, alteration, disclosure, or loss. However, no website, online transmission, or electronic storage system can be guaranteed to be completely secure.
How Long We Keep Information
We retain information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, maintaining business records, resolving disputes, complying with legal obligations, and protecting our legitimate business interests.
Sharing of Information
We do not sell your personal information. We may share information where reasonably necessary to provide our services, operate our website, communicate with you, work with service providers, comply with applicable law, or protect the rights, property, and security of Code Smithers, our clients, or others.
Your Privacy Choices
Depending on applicable law, you may have rights concerning the personal information we hold about you. These may include requesting access to your information, asking for inaccurate information to be corrected, requesting deletion where applicable, or objecting to certain processing.
If you have questions about information we hold about you or would like to make a privacy-related request, please contact Code Smithers using the contact details provided below.
Children's Privacy
Our website and services are intended for businesses, entrepreneurs, organizations, and general users. We do not knowingly seek to collect personal information from children through the website. If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our website, services, technology, business practices, or applicable legal requirements. When we make changes, we will update the date shown on this page and publish the revised policy on this website.
Contact Code Smithers
If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle information, you can contact us directly.
- Phone / WhatsApp: +254 742 274 313
- Email: codesmith.sc@gmail.com
- Location: Nairobi, Kenya
- Website: Code Smithers
Last updated: September 24, 2020
Your vision, our code.
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